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If your order was received incorrect, damaged, or defective, please submit a photo of the issue. Please also select $8 flat rate prepaid return label option at the bottom of the form. If your order is incorrect, damage, or defective the $8 will be waived. Thank you!
By selecting this option, you are authorizing J. Adams to deduct $8.00 from your refunded amount to compensate for the prepaid return label.
$8 Return Label Offer available for US Domestic Orders only.
Please allow 1-2 business days for return label to be issued.
The prepaid labels will expire in 7 days from the day it was issued.
Please look for an email from FedEx as it will contain your prepaid return label.
By selecting this option, you agree to send the returned item on your own expense. We wil NOT send you a prepaid return label if you choose this option.
Please include the invoice in the box (PLEASE DO NOT STICK ON TO ORIGINAL SHOEBOX) and ship returning item(s) to:
15543 GRAHAM ST
HUNTINGTON BEACH, CA 92649